Ecig Organic E-CIGARETTE TERMS & CONDITIONS
Effective March 1, 2014
Ecig Organic E-Cigarette – Terms of Offer
IF YOU ARE UNDER THE AGE OF 18, OR 19 IF YOU RESIDE IN ALASKA, ALABAMA, NEW YORK, NEW JERESEY, OR UTAH, YOU ARE NOT WELCOME ON THIS SITE AND WE KINDLY BUT STAUNCHLY ASK THAT YOU DO US, AS WELL AS YOURSELF, A FAVOR AND LEAVE IMMEDIATELY. BEING ON THIS SITE IS A REPRESENTATION FROM YOU THAT YOU ARE A MINIMUM OF 18, OR 19 YEARS OF AGE (WHERE APPLICABLE).
OUR PRODUCTS MAY NOT BE PURCHASED IF YOU CURRENTLY RESIDE IN THE STATE OF OREGON. OUR APOLOGIES, BUT RULES AND RED TAPE ARE NOT TO BE BROKEN.
ALL OF OUR PRODUCTS, ELECTRONIC CIGARETTES AND OTHERWISE ARE NOT INTENDED AS “CESSATION” OR “STOP SMOKING” OR “QUIT SMOKING” DEVICES. THEY ARE SATISFYING, GRATIFYING, DELICIOUS, ENJOYABLE, FUN ALTERNATIVES TO TOBACCO SMOKING AND THEY DO SUPPLY NICOTINE THROUGH A PERSONALLY ATOMIZING/ VAPORIZING DEVICE.
NICOTINE IS HIGHLY ADDICTIVE, AND SOME MAY SAY IT IS DANGEROUS. EVEN IN ITS LOWEST DOSES, IT HAS THE POTENTIAL TO CAUSE A VARIETY OF SIDE EFFECTS INCLUDING (THOUGH NOT LIMITED TO) NAUSEA, VOMITING, HIGH BLOOD PRESSURE, AND CANCER.
NO ONE BELOW THE AGE OF 18 SHOULD USE THESE PRODUCTS.
NO PERSON WHO IS PREGNANT OR BREASTFEEDING/ NURSING SHOULD USE OUR PRODUCTS.
INFORMATION AND STATEMENTS REGARDING THESE PRODUCTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION, AND THEY ARE IN NO WAY INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY AILMENT OR DISEASE.
Statements made on this site, or any of the materials, products, e-liquids, or devices distributed or sold by www.ecigorganic.com have not been evaluated by the Food and Drug Administration. These products are not intended in any way to help users to stop smoking. They are not stop smoking devices, cessation devices, or made to assist in quitting smoking. They have not been made with the intention to diagnose, treat, cure, or prevent any disease known to modern medicine. If you are pregnant, nursing, taking medications, or have a history of heart conditions, we highly suggest you go with the intelligent course of action and consult a physician or official medical professional before using any of our products. Better safe than sorry, you know?
The Delivery Confirmation Policy
We can’t control everything that goes on in this world of ours, and as much as we’d like to guarantee nothing will ever go wrong, that’s a rather naïve mindset to have in the world of business. With that said, knowing any number of instances beyond our control can occur at your shipping address, you agree that any delivery confirmation (and that includes those that which do not warrant a signature) provided by the shipping provider you have selected is deemed sufficient as proof of delivery to you as the credit card holder responsible for this transaction.
The Return Policy
No getting around it; all items must be returned within a period of 30 days of order or billing.
Shipping and handling charges as well as other additional charges are non-refundable.
We strictly DO NOT accept CODs or third party billing for merchandise which has been returned.
Should you receive any products that have arrived to you upon delivery bearing extensive damage, you must call a Customer Case Representative immediately at 1-844-ECO-CIGS.
In order to be considered for reimbursement, you must do the following:
Call our Customer Service Department at 1-844-ECO-CIGS and we are available Mon-Fri: 9am – 5:30pm EST, within a period of 30 days from the purchase (Product issues not declared during this 30-day window are not entitled to a refund, so act accordingly and in a timely manner!).
For safety reasons, we cannot accept any returns on opened cartridges, cartomizers or tanks.
Once you have received your Return Merchandise Authorization (RMA) number, you can send the merchandise back to us (postmarked within that 30-day time period, of course). This RMA number is necessary, and it must be clearly written on the outside of the package. Our shipping department will NOT, under any circumstances, accept packages that do not have an RMA number on them. Furthermore, the cost of return shipping is your responsibility.
Returns should be sent to:
407 East Fort St
Detroit, MI 48226
We do not, and will not accept returns, or issue refunds for packages which are marked “return to sender” or “refused.” If you return a package, we highly suggest you get poof of the shipment, for records and, well, proof should anything go wrong.
Upon the receipt of your returned product, being that it does include the valid RMA number, a refund will then be issued to the credit card used to make the purchase.
Once a return is received by our shipping department, it takes generally between 5-10 business days for the processing of refunds. Once a return is processed, it is possible for it take up to one billing cycle for this return to be posted to your account, depending on your financial institution.
As stated prior, shipping and handling charges are non-refundable.
As you most likely are aware, Ecig Organic provides a marvelously beneficial 30-day Warranty that covers our electronic cigarette products and warrants that all of these products be in good working order when purchased directly through Ecig Organic. Some products may carry longer warranty periods – see individual product details for further information. Should any product fail to be in good working order during the warranty period, as determined by Ecig Organic, it will be replaced at no charge to the customer (excluding the shipping and handling charge) as long as the products have not been subjected to misuse, abuse, accidents, disaster, or any type of non-Ecig Organic authorized modification or repair.
Replacements may be obtained by contacting Customer Service at 1-844-ECO-CIGS. It is required for the defective product to be returned to us, and must include a Ecig Organic-issued RMA (Return Material Authorization) written on the outside of the package, sent prepaid and properly packaged for safe shipment. Ecig Organic will then send a new replacement item to you with prepaid ground shipping.
The Ecig Organic Warranty is defined as the serviceable life of the product in question. This is defined as the period during which all components are available. Should the product be determined to be irreparable, Ecig Organic reserves the right to substitute the defective product with an equivalent if available, or to retract the Warranty if there is no replacement available.
The above warranty is the only warranty authorized, in any way, by Ecig Organic.
In no way, under any circumstances, will VaporZone be held liable in any way for damages that may include circumstances including loss of pleasure, loss of enjoyment, loss of savings, or any other obscure, incidental, or consequential damages arising out of the use, or inability to use such products.
Ecig Organic reserves the right, at our discretion, to modify, add, change, or remove any portion of this Agreement and any other policies and agreements that may relate to the Website at any time and in any such manner, without any prior notice to you. You are bound by such revisions and it is your inherent responsibility to periodically visit this Terms of Service page to determine the current Terms of Service to which you are then bound. You are able to review the most current version of this Terms of Service at any given time by clicking on the ‘Terms and Conditions’ hyperlink located at the bottom portion of the pages on the Website. By using this Website, you indicate your acceptance of this Agreement. Your usage of the Website after changes occur indicate your assent to being bound by this Agreement as well as the Privacy Statement as they exist at that time.